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Learn how the app works, or get a real human reply within 24 hours.
Learn how the app works, or get a real human reply within 24 hours.
The basics of the tabs, the words we use, and how to find what you want.
A few terms come up a lot in the app:
The Scene is the heart of the app - the feed of posts from other members: people hosting activities, offering paid experiences, or looking for company to do something.
Spotlight is the directory of local businesses that sponsor My Treat - restaurants, bars, fitness studios, venues, and so on - with their featured deals. You can browse Spotlight by category.
In short: The Scene is people, Spotlight is places.
At the top of The Scene you can switch how posts are sorted:
Use New when you want to see everything as it's posted; use For You when you want the feed to surface things you're more likely to be into.
Tap the magnifying glass at the top of The Scene to search. Search looks at a post's title, description, and tags.
It does not search by price, date, or location - use the city filter and the type chips (All, Hosting, Paid, Joining) to narrow those.
Tap the location pin at the top of The Scene to choose which city you're browsing. You can use the GPS button to detect your city, pick a nearby city, or choose another city from the list. Switching your city is free.
With Premium, you can filter more than one city at once, and set up Smart Alerts that watch up to 3 cities and notify you when matching posts appear.
What the post types mean, how to create one, and how pricing works.
Every post is one of three types, shown as filter chips on The Scene:
Tap All to see everything, or a single chip to filter to one type.
Tap the create button and follow the short wizard. You'll choose the type, add the details, add photos, and review before publishing.
A post needs a title, a location, and a date and time before you can publish (you can mark the time as flexible if you don't have an exact start). Paid posts also ask you to confirm what the price covers.
If the Submit button is greyed out, a required field is still missing - the wizard will point to what's needed.
Posts that involve travel or an overnight stay get an extra safety check before they go live. If your post is held for review, you'll be asked to complete identity verification first.
This is a one-time step for these higher-stakes posts and helps keep everyone safe. Once verification clears, your post publishes normally.
When you create a post you pick how strict cancellations are. This affects the host's and guests' trust score if someone backs out:
When you join a Paid Experience, you pay the host directly - cash, Venmo, Splitwise, whatever you both prefer. My Treat does not collect or hold money for these.
The price shown on a listing is per person - what the host expects each guest to contribute. The host also attests in advance to what the price covers (for example, "venue cover + first round" or "ingredients + instructor").
If a host's listing doesn't match what they delivered, report it from the post or your connection and we'll investigate.
On the free plan you can add up to 6 photos per post, 5 profile photos, and 3 custom interest tags (on top of the shared catalog tags everyone can use).
With Premium those limits rise to 10 post photos, 10 profile photos, and 10 custom tags.
Posts with a few good photos tend to get more interest. Photos are auto-cropped to fit; you can adjust the crop while editing.
How applying, starting a chat, and connecting fit together.
When you apply, the host sees your request. From there they can:
You'll see your request under the Requests area and get notified when its status changes. Changed your mind? You can withdraw your interest from the chat menu or the post page, and apply again later. On the free plan you can apply to up to 5 posts per day; Premium removes that limit.
Requests are applications - either people who applied to your post, or posts you've applied to. They're interest, not yet a confirmed plan.
Connected shows confirmed connections - the people you're actually set to meet. A request becomes a connection once the host confirms a slot.
Think of it as: Requests is "maybe," Connected is "yes, it's on."
If you posted something, you'll get requests from people who want to join. You have two main actions:
Open the connection from the Connected area to see the meetup details, coordinate in chat, and (when you both choose to) reveal contact info.
If plans change, a guest can cancel and a host can remove a guest - you'll be asked for a reason, and depending on the post's cancellation policy it may affect trust scores. After the meetup, you can leave a review.
How conversations work and what the chat filters do.
Your Chat tab groups conversations by where they stand: All, In Chat, Connected, and Archived.
A chat can become read-only when the event has ended (after a short grace period) or if the post was cancelled. That's normal and just means the conversation is closed.
You can archive a chat to tuck it out of your main list - swipe on it, or use "Clear ended chats" to archive finished ones in bulk.
Archiving doesn't delete anything. If that person sends a new message, the chat automatically comes back to your active list. There is no separate "delete chat" - archiving is how you tidy up.
Read receipts (knowing when the other person has read your message) are a Premium feature. A single check means sent; a double check means read.
Without Premium your messages still send and deliver exactly the same - you just won't see the read status.
Reporting, blocking, reviews, and the trust system.
On any post, profile, or chat, tap the ... menu and choose Report.
When you report someone, they're immediately blocked from contacting you while we look into it. A real person reviews reports within 24 hours, and confirmed violations affect the reported member's trust standing.
For urgent safety issues, also email support@mytreat.club with subject "URGENT".
You can block someone from their profile or from the chat menu. Once blocked, they can't contact you and you won't see each other.
Blocking is reversible: go to Profile, then Blocked Users, and tap Unblock. The other person is not notified when you block or unblock them.
Email support@mytreat.club from the email address on your account.
A real person reviews every appeal, and we respond within 48 hours. If the action was a mistake, we'll restore your account and remove any associated trust-score penalty. You can read what we expect of members in our Community Guidelines.
My Treat is for group activities, not dating, so certain words and phrases that suggest romance, solicitation, or unsafe arrangements are not allowed. If something you wrote is blocked, you'll see a prompt explaining why.
Reword it to describe the activity itself and try again. If you think it was blocked by mistake, contact us and we'll take a look.
Your phone number is private. It is never shown on your profile and isn't shared just because you matched.
On a confirmed connection, each person can choose to turn on Reveal Contact Info. Only then can the other person see your number. Keep in mind that once someone has seen your contact info, you can't un-share what they've already seen - so reveal it when you're comfortable.
Until then, you can coordinate entirely through in-app chat.
You can review someone after you've actually met. Reviews open about 30 minutes after the event ends (or roughly 2.5 hours after the start if there's no set end time), and at least 24 hours after you matched.
Mark no-show is different from reporting. Use it only if the other person didn't show up. It can be done once, it can't be undone, and the person marked as a no-show loses the ability to review you. Reporting, by contrast, sends the issue to our team for moderation.
Trust tiers are a quick signal of how established a member is. There are three:
Not seeing a badge on someone isn't a red flag on its own - everyone starts somewhere. Combine the badge with reviews and your own judgment, and use the safety tools any time you're unsure.
No. My Treat is a friendship and community platform - built around in-person group activities, not romantic matches.
Romantic or sexual messaging violates our Community Guidelines and can result in removal. All members must provide their date of birth and confirm they are 18 or older at signup, but the platform is not for dating.
If you're looking to meet people for shared interests, dinners, hikes, classes, or other group experiences, you're in the right place.
Managing your profile, subscription, and account.
You can delete your account two ways:
Deletion is immediate and permanent - your profile, posts, messages, and personal data are removed right away and cannot be restored, so please be sure before you confirm. Safety reports may be retained for up to 2 years for moderation and legal reasons, as described in our Privacy Policy.
Verification asks you to take a quick selfie matching a prompt, to confirm a real person is behind the account. Your verification selfie is never shown publicly. A few common fixes:
If you've tried three or more times and it still won't verify, email support@mytreat.club with your account email and we'll review manually, usually within one business day.
Sponsorships are for local businesses - restaurants, bars, fitness studios, breweries, coffee shops, live-music venues - that want featured placement alongside relevant member posts.
Email support@mytreat.club with subject "Sponsor Inquiry" and include your business name, website, and city. We respond within one business day.
A real person reads every message. Response time is under 24 hours, faster for safety issues.
Prefer email? Write to support@mytreat.club.
Urgent safety issue? Use subject line "URGENT" and we'll see it right away.